apna ashianaVol 17 | No. 64 | April - June 2019
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A glimpse of vibrant community we build.
From the Desk of the Jt. MD
The arrival of the festival season is always an exciting time of the year. It is also the time when we celebrate our largest Senior Living event – Jashn. I never tire of speaking about it and feel blessed with the love we get from our customers and the excitement I see in all participants. It is an occasion when all of us get motivated to create ‘the best’ Jashn yet!
Ashiana's founder Om Gupta's dream was to create Senior Living projects where residents would lead independent, active and healthy lifestyles. Now we three brothers, his sons, have an idea which was inspired by meeting some of the children who grew up in our existing projects. They told us that they had an extremely wonderful time growing up in Ashiana projects and cherished their happy childhood memories at their Ashiana homes. That gave birth to our new initiative: to make our projects the best places for kids to be brought up! Our first initiative will be in Ashiana Town. We will tell you more about it in the next issue and in the meanwhile,
I request all the children in Ashiana Town to participate in this initiative and send us their ideas. With your involvement and best wishes, and our enthusiastic team at the helm, our new initiative will be a great success!
Talking about our team, they did an amazing variety of activities during the last quarter at each location – from family bonding events to various training modules – and they proved that they work hard and play hard too! And that's what makes our Ashiana family so awesome!
Masthead : Jashn 4 - Inter Ashiana Sports & Cultural Festival in Bhiwadi
Stories which exemplify our beloved Founder’s vison and define our core values
This quarter was full of gaiety and celebration as festivals ran right through from Independence Day to Dussehra.
The long anticipated Senior Living sports and cultural festival was celebrated with great gusto this October.
Treasure Hunt winners Knowledge Quiz winners
Books & Beyond (B&B) organised our first ever in-office Treasure Hunt. The winning treasure-hunters were Bindu Maurya, Chandra Rijwani and Tanmoy Chakrobarthy. B&B also organised a Current Affairs quiz which was won by Mr. Vikash Dugar and Mr. Abhitej Singh. An online quiz on Dale Carnegie’s famous book How to Win Friends and Influence People open to all at Ashiana was won by Mr. Abid Nasar with Mr. Shubham Gupta coming in second.
Training session in progress, Ashiana Anmol, Sohna, South of Gurgaon; successful trainees receive certificates at Gulmohar Gardens, Jaipur
Training and development activities were scheduled throughout the quarter across all departments and at all levels as part of our process of constant improvement
Goods & Services Tax training sessions continued. Accounts teams have received multiple rounds of training to implement GST successfully
Employee Self Service Portal
As many new staffers have joined, everyone was given refresher training to work on the ESS so that they can manage their attendance and leave online
The entire engineering team at Head Office were provided refresher training on Microsoft Excel to help them improve their working time.
All Maintenance teams of Bhiwadi, Jaipur and Jamshedpur were trained on Project Audit Process, Handling Customer Observations and Project Newness.
Designing of Training Content
A team of five training coordinators attended a four day workshop to learn about designing training content
As part of the initiative of sharing knowledge through books, the middle management teams were given copies of Dale Carnegie’s How to Win Friends & Influence People.
The Human Resources department organised a presentation at Head Office by the Zaro Education team to inform and spread awareness about avenues and prospects for higher education and to suggest suitable courses.
A skill training batch for Assistant Masons was started on World Youth Skills Day with 50 trainees at Ashiana Town, Bhiwadi under CREDAI. A new Training Centre was also started with CREDAI at Ashiana Anmol, Sohna, South of Gurgaon for another batch of 25 new Assistant Mason trainees. ATI qualified trainees received government approved certification from the Ministry of Skill Development & Entrepreneurship under assessment of CSDC (Construction Skill Development Council) and CREDAI awards of Rs 1000 each.
Amongst all the festivals celebrated at Phoolwari, the children’s favourites are the festivities to welcome the monsoons when everyone and everything looks renewed. Children also learn about the rainy season and involve themselves in making colourful water boats, pin wheels, crafts related to clouds and water drops and decorate their classrooms with monsoon themes.
Phoolwari children celebrated
Teachers Day at Ashiana Town, Bhiwadi, Ashiana Utsav, Lavasa and Ashiana Shubham, Chennai. making it a joyful and memorable day for their loving teachers.
Father’s Day was celebrated at Phoolwari with children learning about the importance of their father's role in their lives through skits.
Safety lessons were organised for Phoolwari children to learn about the environment beyond their classrooms. Road Safety, School Safety, Home Safety and Site Safety were the topics covered.
At a Road Safety Demonstration by Phoolwari children of Ashiana Tarang, Bhiwadi; Mr. Mahendra Shukla, briefing children on safety; Phoolwari children with their posters after class
At Phoolwari, children experience cultures by celebrating all religious festivals. They bring children together and influence them in a positive way. Ganesh Chaturthi, Raksha Bandhan, Janmashthami, Navratri, Dusshera and Independence Day are some of the festivals which were celebrated.
Ramleela skit by Phoolwari children during Dussehra celebrations; handmade Ganapati by children at Ashiana Utsav, Lavasa on Ganesh Chaturthi; Mrs. Shweta, resident, Ashiana Town made rakhis with Phoolwari children
Phoolwari children celebrate Janmashthami at Ashiana Town, Bhiwadi; Dandiya at Navratri celebrations at Ashiana Utsav, Lavasa and at Ashiana Town, Bhiwadi
Outdoor visit to Zoological Park, Jaipur; Plantation on Prerna Diwas by children from Raman Munjal Vidya Mandir School; Health Check Up, Ashiana Shubham, Chennai
It's Kids Time at Care Homes; Poster making and clean up drive by Phoolwari kids at Bhiwadi
Children from Raman Munjal Vidya Mandir School joined Phoolwari children on Prerna Diwas. Lots of social thoughts were shared by the children using posters and street plays. They also took part in tree plantation activity.
Care Homes Visit
Children from Phoolwari visited Care Homes, Jaipur and interacted with delighted residents who were entertained with poems, songs and dance.
Environment Day was celebrated with tree plantations organised in Phoolwari schools at Bhiwadi. The children were taught the importance of trees in the environment and many students volunteered to plant trees and also to take care of them.
Health Check Up
General health check ups are conducted every fortnight for all workers at Ashiana Shubham, Chennai.
Government Upper Primary School at village Dhunela, Sohna Road, Gurugram was taken up by Ashiana for painting work.
Craft activity at Phoolwari, Vrinda Gardens, Jaipur; Greeting card making and thumb printing, Ashiana Town, Bhiwadi
Phoolwari kids showing their dancing skills at Ashiana Tarang, Bhiwadi
Hair cutting, Ashiana Shubham, Chennai; Yoga, Ashiana Tarang, Bhiwadi
Ashiana Navrang, Halol’s new Cultural Raksha Bandhan by staffers and residents of Ashiana Navrang, Halol Committee organised Ganesh Mahotsav
Ashiana Navrang, Halol residents have got together to form a special Cultural Committee to ensure that all residents remain involved in the many celebrations of festivals and special events. The first major festival it organised was Ganesh Mahotsav during which there was involvement of all the residents with support from the Ashiana team. A “mitti ki Ganesh” was a priority keeping the environment in mind, and daily aarti was performed with different families sponsoring the Prasad Vitran. All residents and of course children enjoyed the festival and the bhandara which organised on the last day after visarjan.
Raksha Bandhan by staffers and residents of Ashiana Navrang, Halol
Raksha Bandhan was celebrated by all staffers and residents of Ashiana Navrang, Halol in their multipurpose hall with the distribution of sweets, gifts and of course the tying of rakhis.
Teachers Day celebrations at Vrinda Gardens, Jaipur
Teachers Day was specially organised at Vrinda Gardens, Jaipur with teachers from nearby educational institutes like LMNIT and MNIT getting together over dinner to share their experiences. Some have already made bookings and all of them appreciated the project facilities.
Mr. B.C. Asthana, DGM, cuts a cake on Engineers’ Day at Ashiana Town, Bhiwadi
Engineers Day was celebrated at Ashiana Town, Bhiwadi with tributes to the greatest Indian engineer Mokshagundam Visvesvaraya. A cake was cut by Mr. B.C. Asthana (DGM Project, Bhiwadi) .
Mr. Shivam Bansal, CRE Ashiana Town, Bhiwadi handing over flats to customers
There are lots of happy Ashiana customers in Ashiana Town, Bhiwadi as 558 flats have been handed over so far. Quality and amenities drew high praise.
New Phase Open
Phase VIII of Gulmohar Gardens, Jaipur which is RERA registered is now open for bookings. Units consist of 2 BHK and 2 BHK + study units.
Occupancy at Ashiana Navrang, Halol has crossed 85. More and more people are shifting in due to the better facilities and amenities available.
of the underground tank at Ashiana Tarang, Bhiwadi has started
Structural work , of the Club House is complete at Ashiana Tarang, Bhiwadi.
Janmasthami , was celebrated by the ladies of Ashiana Gardens, Jamshedpur and Bhiwadi with great devotion and bhajans during puja.
Ashiana Town, Bhiwadi staffers and families at lunch after Vishwakarma Puja
Dance numbers for the elderly guests and (right) ladies engrossed in ‘pour a cup of water behind you’ game at Vrinda Gardens, Jaipur Occupancy at Gulmohar Gardens, Jaipur on October 1, 2017 is 170 (68 Owners and 102 Tenants) alongside plaza development with five shops: two departmental stores, fast food, stationery and salon outlets now open.
The Ashiana Dwarka sales team organised a visit by members of Sahelie, a group with members from the highest levels of society in Jodhpur. They liked the lifestyle and enjoyed and evening of tambola and cards.
A Rain Dance at Vrinda Gardens, Jaipur was held near the swimming pool at the Club House. All our residents and prospective customers were invited.
A Magic Show was organised at Ashiana Aangan, Neemrana with the help of resident Mr. Brijesh Sharma, much to the enjoyment of residents.
Inter Ashiana Baby Show
The Inter Ashiana Baby Show at Ashiana Anantara, Jamshedpur drew 70 bouncing little babies and their proud mothers from across projects. Mr. Saryu Rai, Minister of Food and Parliamentary Affairs, Government of Jharkhand gave away the prizes in front of large and appreciative audience of 450 residents.
Kids onstage have fun with the anchors at the Club House at Gulmohar Gardens
A Monsoon Fiesta was organised at the Club House at Gulmohar Gardens, Jaipur for our existing and prospective customers with families. Anchors entertained guests with games and songs, followed by dinner for all the guests.
Ready to Play
Play installations for children are fully complete at the Phase III Park of Ashiana Town, Bhiwadi. The play equipment has been installed over a seamless multicolored eco-friendly EDPM surface providing very good comfort and resistance under foot.
The Ashiana School
Bal Bharti Public School at Ashiana Town, Bhiwadi is now "The Ashiana School". Construction is in full swing. Slabs are being cast and brick work has also started.
Construction work of Temple and Gate No.2 is also going on at full pace in Ashiana Town, Bhiwadi
Durga puja was celebrated at Ashiana Anantara, Ashiana Brahmananda, Ashiana Woodlands, and Ashiana Gardens, Jamshedpur by residents with great devotion and enthusiasm.
Participants from Anantara, Jamshedpur presenting their dishes in front of judges; Ladies of Anantara, Jamshedpur at Pre Durga Puja with Red FM; Residents and Estates Officer of Ashiana Gardens, Jamshedpur receiving a bouquet from Big FM;
Fun with Red FM
A cooking event – Boss e Kitchen was held with radio station Red FM at Ashiana Anantara, Ashiana Brahmananda, Ashiana Woodlands and Ashiana Residency Greens, Jamshedpur bringing together 40 participants across projects. Red FM also organised other fun games at these locations, drawing participation from over 600 residents as competitors and as audience
Ashiana Gardens has been awarded the title of Most Affordable Residential Society of Jamshedpur by radio station Big FM 92.7.
Independence Day was celebrated in all Ashiana maintained projects with patriotic fervour and great enthusiasm with lots of cultural activities. Some residents enacted the roles of well-known freedom fighters. Patriotic songs followed. At Ashiana Navrang, Halol the flag hoisting was by Mr. Rasikbhai Panchal.
Residents of Ashiana Town, Bhiwadi celebrated Teej with joy, participating in various activities. At Ashiana Aangan, Neemrana, festivities were organised on the eve of Teej along with DPS, Neemrana who organised competitions like Sit & Draw, Dance, and Mehndi. More than 100 people turned up.
A SuperMom meet was set up for the first time in Bhiwadi and Neemrana – this will be organised every month in all projects at these locations.
Fun & Frolic
Contractual staffers and their families were happy and enthusiastic invitees to a fun event specially organised for them at Ashiana Aangan, Neemrana where residents too joined in the fun and cheered them on.
A SuperMom meet in Bhiwadi
Residents of Ashiana Town, Bhiwadi participating in various activities during Teej; Residents of Vrinda Gardens, Jaipur celebrating Navratri
Independence Day at Ashiana Navrang, Halol; Children of Ashiana Gardens, Jamshedpur with National Flag in hand; Celebration of Independence Day at Ashiana Umang and Vrinda Gardens, Jaipur
The swimming meet at Ashiana Aangan, Neemrana and Greenhill Neemrana Swimming Competition,Greenhill Neemrana
Inter Ashiana Sports
This annual sports meet at Ashiana Town, Bhiwadi payed tribute India’s great sports legend Major Dhayan Chand. Five different sports disciplines: Badminton, Table Tennis, Running, Volleyball and Swimming were on display in a single day. More than 1000 residents were part of the event.
The swimming meet at Ashiana Aangan, Neemrana drew its highest number of competitors ever: 35. At their own swim competition, Ashiana Greenhills, Neemrana with 73 entries also exceeded their highest number of contestants ever. All participants were cheered on by large crowds of residents.
Regular activities at the Club in Ashiana Surbhi, Bhiwadi started off with their first ever tambola evening with 25 enthusiastic participants.
Weekend activities in new projects peaked this quarter at Ashiana Surbhi, Bhiwadi and Ashiana Aangan, Neemrana and Ashiana Town, Bhiwadi with a quiz, tambola and antarakshari drawing over 360 residents.
Dandiya featured prominently in the celebrations for the Navratri festival at Ashiana Navrang, Halol, Vrinda Gardens, Jaipur, Ashiana Town, Bhiwadi and during Durga Puja at Ashiana Dwarka, Jodhpur. There was daily prasad arranged by different residents. At Halol, garba took over after puja with residents joining their children followed by Ravan Dahan on the last day. At Jodhpur for puja was followed by quizzes and musical chairs for men. Children won exciting prizes.
A monsoon masti event was organised at the Club House, Vrinda Gardens, Jaipur. Ladies were enthusiastic participants in mehndi and rakhi making competitions with winners getting mementos.
Concertina laying work in Ashiana Gardens has been completed.
Navratri at Ashiana Navrang, Halol; Dandiya on Navratri for residents of Ashiana Town, Bhiwadi
Activities at Ashiana Town
Residents of Vrinda Gardens, Jaipur showing their mehndi designs for Monsoon Masti event
Health Camp, Ashiana Town, Bhiwadi by Dr Riddhi Jain from Hariram Hospital
Mr. Sumit Choudhary won the Tennis Tournament at Ashiana Town,
Demonstration of Nexges System security software for greater safety at Ashiana Town, Bhiwadi
Mr Santanu Ganguly won the Billiards Tournament at Ashiana Town, Bhiwadi
Dance and music competition for kids at Ashiana Town, Bhiwadi
World Elder’s Day World Elder’s Day was celebrated at Ashiana Utsav, Bhiwadi with great enthusiasm. Shawls were presented to the senior most residents above the age of 80. A group of around 30 children from Bal Bharti Public School performed for residents.
Ponmaalai Pozhudhu which means Golden Evening Festival, was celebrated with customers at Ashiana Shubham, Chennai. They enjoyed the performance depicting goddess Shakti put up by a Kerala folk band. There were many spiritual songs, dances, and acts all keeping the audience enthralled.
Trip to Pondicherry
The Supervisor team at Ashiana Shubham, Chennai chose the clean peaceful town of Pondicherry for their annual tour and enjoyed some rest and recreation in fresh air by the sea.
Senior Living Conclave
A Senior Living Conclave was organised at Treehouse Hotel, Bhiwadi attended by over 150 senior people who all visted the Ashiana Nirmay, Bhiwadi site afterwards.
New cricket kits and other equipment has arrived at Ashiana Shubham, Chennai and the renovated play area will ensure more fun for children.
Kargil Vijay Diwas
A large gathering of Ashiana Utsav, Bhiwadi residents paid homage to our soldiers on Kargil Vijay Diwas by lighting candles as a mark of respect.
Art & Craft
With Ashiana Utsav, Bhiwadi residents showing great interest in art and crafts, regular sessions have now been planned every month. Ms Manjula Dua (Activity Executive) teaches residents how to make different decorative and useful items using their talents and participants thoroughly enjoy the creative activity.
A session on Mind Medicine for Joyfulness was addressed by Dr. Roop Singh from City Nursing Home for residents at Ashiana Utsav, Bhiwadi.
The beautifully dressed ladies of Ashiana Utsav, Bhiwadi specially enjoyed the colourfully decorated swings put up for the Rajasthani festival Teej. The children’s park area was decorated as vibrantly as the special jhula. Dancing and singing to lilting Rajasthani folk music and songs, the ladies rounded off the evening with snacks and tea. At Ashiana Utsav, Jaipur swings hung from trees and Utsavites danced to sawan songs and other lok geet.
Independence Day at Ashiana Utsav, Bhiwadi was celebrated with Mr G B
Senior Living Conclave at Ashiana Nirmay, Bhiwadi
Ladies during Teej at Ashiana Utsav, Bhiwadi and Ashiana Utsav, Jaipur
More than 85% overall construction is complete and work on the Activity Centre is underway
At Ashiana Utsav Bhiwadi: Residents pay tribute by lighting candles; Art & Crafts session; Dr Roop Singh discussing Mind Medicine for Joyfulness with residents
Utsavites gather on Independence Day at Utsav Jaipur and at Utsav Bhiwadi; and enjoy themselves dancing to the Garba as well as Bollywood numbers in Punjabi and Gujarati
Prasad Vice President (AUOWS) hoisting the flag. Residents sang patriotic songs. After the event, snacks were served. At Ashiana Utsav, Jaipur, Mrs Sharda Bhargav was the Chief Guest for the flag hoisting. And in Ashiana Utsav, Lavasa there was a parade of the security guards followed by flag hoisting and a well organised cultural programme followed by lunch.
A yoga demonstration started off Raksha Bandhan at Ashiana Utsav, Bhiwadi followed of course by the tying of rakhis on all residents and the distribution of sweets.
A Garba & Dandiya Night at Ashiana Utsav, Bhiwadi saw large numbers of residents enjoying the dancing and music. There were also Bollywood numbers in Punjabi, and Gujarati. At Ashiana Utsav, Lavasa there was a dance night with a difference: residents had to dance to a given rhythm much to everyone’s enjoyment
Monthly Get Together
Monthly Get Togethers are held in the Activity Centre in Ashiana Utsav, Jaipur on the last day of every month. New residents are welcomed and birthdays and wedding anniversaries of Utsavites celebrated. Residents also enjoy games, songs, jokes, poems and interaction amongst themselves. The celebrations conclude with dinner in Utsav Café.
Aya Sawan Jhoom Ke
To welcome the rainy season, Utsavites of Ashiana Utsav, Jaipur planned an Aya Sawan Jhoom Ke celebration which drew enthusiastic response from residents. The event ended with chole-bhature organised by Utsav Café.
Ganesh Chaturathi was celebrated at Ashiana Utsav, Jaipur and at Ashiana Shubham, Chennai with bhajans and a special bhog of modak prasad. At Ashiana Utsav, Lavasa, Ganesh Sthapna was at the meditation centre. At Chennai Phoolwari children also made Rangoli designs and flower decorations.
Teacher’s Day was celebrated as Guru Diwas at Ashiana Utsav, Jaipur. A special team from 95 FM Tadka visited along with school children. Residents shared childhood memories to illustrate the theme: Life ki Pathshala.
At Ashiana Utsav, Jaipur, the Navratri festival began with Durga Puja and bhajans at the Utsav Temple. The festivities continued till Navami with bhajans, garba, dandiya and distribution of prasad every day. All Utsavities participated in the festivities with faith and devotion. Utsavites enjoyed garba and dandiya every day.
Residents of Ashiana Utsav, Jaipur celebrated Mahanavami with great faith and enthusiasm. A bhandara was organised by Utsav residents.
Jaipur Utsavites at their Monthly Get Together; at Utsav Jaipur on Aya Sawan Jhoom Ke celebrations; Puja on Ganesh Chaturathi; Teachers Day with 95 FM Tadka at Utsav Jaipur; Jaipur Utsavites performing havan on Mahanavami
Janmasthami at Ashiana Utsav, Bhiwadi and Jaipur with devotional bhajans followed by prasad
Cookery Show: Mr. Rocky Sarkar’s Cookery Show was a memorable hit again as he demonstrated potato gulab jamuns at Ashiana Utsav, Jaipur
Bhajan Sandhya on Tuesday evenings at the temple in Ashiana Utsav, Jaipur
Dussehra at Ashiana Utsav, Jaipur. Utsavites gathered for Ravan Dahan
Welcome Care Homes, Bhiwadi welcomed Mrs. Bhirawan Devi from Dharuhera, Mr. Suresh Babu from Gurgaon and Mrs. Madhu Sarin from Goa into our residents family. They were presented bouquets and gifts by Assistant Manager Care Homes, Mr.Satish and the Care Homes staff. Accompanying family members were shown the facilities and services, met other residents and were impressed by the quality of service and maintenance provided.
Birthday celebrations this quarter included those of Mrs. Kamla Govil, Mrs. Raj Sharma, Mrs. Rakesh Suri and Mrs. Gyanwanti Singh all celebrated with fun and frolic. Cakes and bouquets were presented by Care Homes as they were wished a long and healthy life by residents and staff.
An outing by cab to the Baba Mohanram Temple and a Trade Fair visit were organised for Care Home residents. At the temple the visitors took part in the prayer and aarti, and received prasad. After the visit to the Trade Fair and snacks, the group headed back, quite happy and excited by the outing.
Care Homes, Jaipur organised “Happy Hours” for residents to enjoy their meal in Utsav Café and special dishes on demand were served. Chef Mr Rocky Sarkar demonstrated preparation of each dish.
Krishna Janmashthami celebrations started with puja and special aartis. Bhajans were sung with the distribution of prasad. The residents of Care Homes enjoyed the devotional songs and had a good time with the residents of Utsav.
Board Games are regularly organised for residents of Care Homes as an exercise for the brain to be stronger and lower the risk of cognitive decline.
Care Homes,Jaipur residents enjoyed Raksha Bandhan. Mrs. Anju Chandra, daughter of resident Lt Col Jagdish Chandra joined us and shared the importance of this special bonding
Care Homes, Jaipur welcomed 69 year old Mr Deepak Gopal Chaphekar as resident on permanent stay. His mother
Birthday celebrations for Mrs Shanti Singh, Mr Vijay Jairam Das and Mr Gobindram Vasnani at Care Homes, Jaipur
Care Homes celebrated the birthdays of residents Mrs. Shanti Singh, Mr. Vijay Jairam Das and Mr. Gobindram Vasnani along with other residents. Mrs. Singh’s daughter sent a gift and chocolates for all the residents from the USA, while Mr. Vasnani’s two sisters visited and joined the party. There were cakes, snacks and good wishes all round.
Eye Care Awareness Camp by Centre For Sight at Care Homes, Jaipur
Eye Care Awareness Camp
Care Homes, Jaipur held an eye care awareness programme in co-ordination with the Centre for Sight. A special talk was organised for seniors regarding management of glaucoma and the best diet to avoid eye problems. The talk was by Dr Amit Gupta and one to one discussions were held at the camp.
Dance Session at Care Homes, Jaipur
A dance session was organised at Care Homes and led by Mrs Alka and Mrs Shashi Soni who started with old melodies and then continued with the latest songs, with residents joining them.
Lt Col Jagdish Chandra participating in the Brain Game at Jaipur
A brain action game “Minute to Win” was held for residents of Care Homes, Jaipur. The idea was to drop a coin at a fixed point in a mug full of water.
Gathering for the Multispecialty Health Talk Camp by Narayana Hospital, Utsav Jaipur
Multispeciality Health Camp
Narayana Multispeciality Hospital organised a health camp. Renowned Cardiologist, Dr. Nitin Kansal and Arthoscopy and Joint Replacement Surgeon, Dr S.S.Soni from Narayana Hospital were present for consultation. The main objective of this health talk camp was to create awareness about following a healthy lifestyle to protect oneself from major health problems.
Wellness Camp by Portea Team at Care Homes, Jaipur
The Portea team organised a wellness camp for senior citizens giving details of different kind of facilities provided for them. There were demonstrations of different equipment along with details of their pharmacy and diagnostics services.